Umgeni Water strives for a consistently high standard in all activities, and this is reflected in the numerous awards won by the company over time: Some of the awards and accolades Umgeni Water have received are:
- FNB KZN Top Business Portfolio Award for Best Performing Utility for three consecutive years: 2013 and 2013.
- Nine Blue drop Awards for Excellence in Water Quality Management : 2012
- Umgeni Water won the Golden Arrow Award in 2006 and 2007, for contributing towards the KwaZulu Natal economy.
- 23 September 2004 - Golden Arrow Award - received for Umgeni Water’s outstanding contribution to social upliftment, international and local investment opportunities in the water and gas sector for the KwaZulu Natal province.
- 10 August 2004 - The Top Women in Business and Government award - received for the Top 5 Gender Empowered Companies during 2004.
- May 2004 - The Platinum Noscar award in the NOSA 2004 audit - received for one of its largest waterworks, Midmar based on its Integrated Safety, Health and Environmental Standard management system. Midmar waterworks is the first water site to attain a Platinum Noscar internationally.
- Best Company in the Public Sector. This was accomplished in the respected Deloitte Best Company to Work for survey October 2005.