What is Tip-offs Anonymous?

Tip-offs Anonymous is a unique and innovative business solution that combats one of the most serious problems that face all organisations – that of fraud, dishonesty and unethical behaviour in the workplace. It is an independent hotline service that will:

  • Enable Umgeni Water stakeholders (employee’s, management, suppliers and customers) to report these and other problems in a confidential manner without fear of recrimination, as well as
  • Act as a powerful practical deterrent to dishonesty and inappropriate behaviour in work place.

Tip-offs Anonymous is designed to protect the assets, bottom line and reputation of organisations, both in the private or public sector.

The operator will assign you a reference number. If you wish to have specific feedback on action taken, please phone the hotline again, quote your number and ask for available feedback.

Why the need for Tip-offs Anonymous?

  • Demonstrates an organisation’s commitment to the King Reports on Corporate Governance especially as far as disclosure services and hotlines are concerned.
  • Enables an organisation to comply substantially with the Protected Disclosures Act No 26 of 2000.
  • Enables strong organisation culture morale.
  • Enhances an organisation’s risk management strategy and profile as well as that of the board of directors and audit committee.
  • Provides stakeholders with an independent mechanism to report anonymously, without fear of recrimination.

How to make use of Tip-offs Anonymous?

  • A unique 0800 FreeCall telephone number.
  • A unique e-mail address Umgeniwater@tip-offs.com.
  • Generic FreePost address and FreeCall facsimile facility.
  • Website for the secure reporting of tip-offs and the sharing of an organisation’s code of ethics, as well as policies and procedures.
  • Expert guidance and assistance in communicating the service and an organisation’s contact details to stakeholders by way of various promotional and advertising media.
  • Experienced operators who respond to calls in a number of languages at a secure
    contact centre equipped with state of the art equipment – 24 hours a day, 365 days a year.
  • Dedicated response to callers to probe for organisation specific facts such as dates, times, locations, people, amounts involved and any witnesses.
  • Trained report analysts who analyse and assess reports for urgency and importance.
  • Written tip-off reports forwarded to a designated senior executive of the organisation.
  • Regular reporting of call activity and summary of tip-off reports generated

Tip-offs Anonymous Contact Details:
Free Call: 0800 864 463
Free Fax: 0800 00 77 88
Free Post: KZN 138 Umhlanga Rocks, 4320
eMail Address: Email:Umgeniwater@tip-offs.com
Website: www.tip-offs.com