VISION AND MISSION
| Our Vision |
|---|
| “To be the leading water utility that enhances value in water services provision" |
| Our Mission |
| “To Provide Innovative, sustainable, effective and affordable water, sanitation and related services to meet the National Development Objectives” |
| Strategic Intent |
| "A key partner in enabling government to deliver effective and efficient water services through the value chain” |
| Our Values |
Customer focus |
Partnering with municipalities and other customers to proactively identify and provide integrated sustainable solutions to enhance their capacity to deliver in accordance with their mandates. |
Integrity |
| We commit ourselves to the highest ethical standards by dealing with all internal and external stakeholders in an honest and transparent manner in order to engender trust. We appreciate the same integrity from our customers, suppliers, strategic stakeholders and partners. |
Developmental approach |
|
We deliver sustainable and appropriate solutions that improve the quality of life and contribute to the development agenda of humanity in need of water and sanitation services. |
People-centred |
We value and respect all people equally. |
Environmentally sustainable |
| We are committed to protecting our diminishing natural resources and reducing pollution in all areas of our involvement. |
Innovation and Excellence |
| We value the use of innovation, knowledge and intellectual capital, from our staff, customers, strategic partners and stakeholders, to enhance our delivery of water and sanitation services. |