Umgeni Water wants to reassure its customers that it will continue to provide its core services – supply of drinking water in bulk and treatment of wastewater, during the 21-day lock-down. Therefore, our municipal customers and consumers should have no concerns about reduced water supply or changes in excellent water quality that is distributed from water treatment plants that are operated by Umgeni Water.
Bulk potable water
Supply and distribution of water is an essential service. Umgeni Water derives its mandate of bulk potable water and sanitation services provision from the Water Services Act 108 of 1997 and the National Water Act 36 of 1998. These are core functions of a Water Services Provider and are, therefore, essential in nature.